State Farm® Insurance Agent Theresa Thom
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Randal Hatchard
November 26, 2025
"Marley was extremely helpful and a pleasure to work with."
"Thank you so much, Randal! We appreciate you taking the time to say kind words about Marley! She always provides exceptional service! "
Cathy Fischer
November 20, 2025
"Theresa was so helpful in getting me a refund on my homeowner’s payment that accidentally was applied to a home I used to own in NY that was also a State Farm Policy. Theresa was relentless in pursuing the concern with State Farm corporate to determine where the payment had been applied. She worked with the NY State Farm office and was able to find the payment and get it refunded to me. I went with State Farm in Michigan for my homeowners insurance because of the amazing experience I had in NY. Theresa was referred to me by the NY office and I’m so glad I went to her agency. She was so nice and really advocated for me. She prioritized my concern and kept in touch with me while she solved the mystery. Thanks Theresa!!!"
"Thank you so much, Cathy! We are thrilled to hear that Theresa was able to help you get everything sorted out and that her dedication made the process easier for you. It means a lot that you chose to work with our Michigan office after your great experience in New York, and we’re grateful for the referral. We appreciate your kind words and are so glad Theresa could advocate for you and keep you updated every step of the way. Thank you again for trusting our agency!"
Ces FSol
November 14, 2025
"Excellent service! Jimmy Nott guided me through the options and helped me find the best car insurance at a great rate. Very professional and helpful—highly recommended."
"Thank you so much, Ces! We appreciate you leaving such a glowing review for Jimmy and our office! We love being able to provide great service and great rates! "
abhi shek
November 12, 2025
"Awesome staff!, Jimmy is my favorite. I’m eternally thankful for the prompt service and friendliness."
"Thank you for your kind review, Abhi! We appreciate you taking the time to write a great review for Jimmy and highlight our service! "
Marc Rogers
October 31, 2025
"Best rates and best customer service in town! Been going through Theresa Thom State Farm for my auto, rental, and life insurance for almost two years. Marley is so helpful and the absolute best!"
"Thank you so much, Marc! Marley is the most helpful! We appreciate your business and being the ones to help you with all your insurance needs! "
ECumbo
October 27, 2025
"We've been insured with State Farm for years and have always received great service from the Theresa Thom branch! Friendly team and always willing to answer questions and guide us towards the best coverage for our family."
"Thank you, Evan! We appreciate you taking the time to leave a kind review! It’s always our goal to provide the best service with kindness, love, and respect. "
Elise Payton
October 13, 2025
"So many good things to say about Marlena and Theresa. A few weeks back, Theresa voluntarily found ways to lower my insurance by approx $800/year. I was THRILLED! Needless to say, I wound up in an accident weeks later and I found myself in a no-cell phone, dead-zone. I had no internet to file a claim or request a tow truck. I was barely able to make a broken-up call to Marlena/Theresa and they helped me out by pulling up my information, filing a claim, requesting a tow truck for me as well as arranging a collision shop for drop-off. If it weren't for these ladies, I would have been stuck at the side of the road with little to no help. I felt that they really pulled through for me when I needed it the most - TWICE!!! They are solid, professional and reliable. They had my best interest at heart and that really showed. Thank you both (again)!"
"Thank you so much for your wonderful review! Marley and Theresa truly appreciate your kind words. It means a lot to know that their service, kindness, and help made such a difference during a difficult time. They always strive to have people's best interests at heart, and your experience is a great reminder of why they do what they do. We’re so glad Marley and Theresa were there for you when you needed them most...twice! Thanks again, Elise!"
Nehal Patel
October 2, 2025
"I am thrilled to share my fantastic experience with Jimmy Nott at State Farm! From the outset, Jimmy’s commitment and professionalism impressed me. Even though the initial insurance quote was a bit out of my budget, Jimmy went above and beyond, tirelessly working through multiple revisions and offering innovative options tailored just for me. His guidance was crystal clear, making the process smooth and exciting. Thanks to his dedication, I’m now confident and excited about my auto and renters' insurance. I highly recommend State Farm and Jimmy Nott for an insurance experience that’s truly exceptional!"
"Wow!! What a generous and kind review, Nehal! Thank you so much! Jimmy will always do his best to try and help someone out and it is so kind of you to recognize him for that! We are truly appreciative of your words!"
Miguel Rivera
October 2, 2025
"I really liked getting my Renters Insurance with State Farm on this location. Rogelio Vazquez is very supportive and speaks Spanish and English so he can provide assistance to anybody."
"Thank you for this five star review, Miguel! Rogelio is definitely one of the best at providing amazing service! We appreciate you taking the time to write us a review! "
Daniel Gomez
September 29, 2025
"Nice people and very proactive. Excellent customer service. 100% recommended."
"Thank you so much, Daniel! Your kind words are not taken lightly! We are happy we were able to provide you with a wonderful experience! "
Marciella Lopez
September 29, 2025
"Truly helpful and always answers any questions I have no matter what"
"Thank you so much for his five star review, Marciella! We love to hear we are providing amazing service and making sure that you are taken care of! "
Wangyang Wang
September 25, 2025
"I would recommend anyone who wants to quote new policy with this agent team. I started with a quote online and Jimmy reached out to me provided me great rates and help. Everything worked out so smoothly."
"Wow! Thank you so much for amazing review! We love to hear how smooth the process was / is! "
Amberlovesitforu Review's
September 18, 2025
"Teresa is amazing along with her staff very helpful and friendly. I really appreciate them."
"Thank you so much, Amber! You are so kind! We love being able to help!"
Cynthia Garcia
September 15, 2025
"Excelente servicio por parte de Rogelio, siempre atento y además te ayuda a encontrar la mejor opción de plan de seguro de acuerdo a tus necesidades"
"Thank you so much for this kind review, Cynthia! Rogelio is one of the best at providing amazing service! "
moriah shaw
September 6, 2025
"Great customer service"
"Thank you for this five star review, Moriah! We love to hear that we are providing great service to our customers! "
Álvaro Jiménez
September 4, 2025
"Contacten a Rogelio Vázquez el es un excelente asesor y también habla inglés."
"Thank you for this kind review, Álvaro! Rogelio is the best at what he does, we sure are lucky to have someone who cares about our customers like he does! "
Gala Zepeda
September 3, 2025
"Jimmy Nott is the best agent we’ve had! His attention is detailed, fast and makes things easy to understand. Thanks Jimmy for all your help, always being available and willing to help."
"Wow! Thank you for this five star review, Gala! It means so much to hear that we are providing the best care to our customers, Jimmy is the best at that! "
Bryan Rodríguez
August 31, 2025
"Rogelio hizo un gran trabajo ayudándome con las pólizas muy buen agente"
"Thank you for this kind review, Bryan! We are so happy Rogelio could provide you with great service!"
John Hadlock
August 30, 2025
"Been with State Farm since I started driving at 16 and they have always been the best price and service has been hassle free. Theresa and her team have been great to work with. Thank you."
"Thank you for this five star review , John! It makes our day to hear you are having a great experience with State Farm and our office!"
Anthony Oliver
August 29, 2025
"Jimmy Nott was awesome and saved me a bunch of money!"
"Thank you for this amazing review, Anthony! Jimmy is the best at providing great service and helping to save money! We are lucky to have him! "
Eric
August 22, 2025
"I was looking to change insurance providers but was worried the process would be complicated. I got in touch with Jimmy Nott and he made everything very simple on my end. He also saved me quite a bit on my premiums. All around great experience."
"Thank you for this wonderful review, Eric! We know how important providing a seamless process is and it makes us so happy to hear we did just that! "
Aleksandr Alexandrovich
August 22, 2025
"When I began my search for a better Auto Insurance deal, I was recommended to contact Mr. Jimmy Nott from State Farm. I did, and it was the right decision! After my initial phone call to his office, I received a prompt response via phone and email. Within a day, through the email exchange, I've got clear and detailed instructions about the information I need to provide and how to submit it. On the same day, a few options of the Auto Policy quote were available for my review. To choose the best one for me, I decided to follow an old-fashioned way and arranged a meeting with Mr. Jimmy in his office. At the time of our personal, face-to-face conversation, Mr. Jimmy showed a very important quality as an Insurance Advisor: the ability to listen and understand the specific needs of his potential client. As a result, each of his advice did not sound like a direction to follow, but rather as a door that opened my mind. He very clearly described and explained the specifics of each of the available options, which was crucial for me. Also, he respectfully accepted my wish not to finalize my decision right away and take some extra time for that. In a few days, without any pressure from Mr. Jimmy, I made my choice, which is in full compliance with my expectations, as well as money-wise. I strongly recommend Mr. Jimmy Nott from State Farm as a true professional, client-oriented Insurance Advisor!"
"Wow! Thank you for this amazing review, Aleksandr! Jimmy is truly the best at helping people find the right path for their insurance! It’s always so heartwarming to read about the service we are providing. Once again, thank you so much, we appreciate you! "
Carmelo Rivera
August 4, 2025
"Amigos de state farm gracias por su servicio, gracias al Caballero Rojelio que es un exelente colaborador para la la ajencia y muy servicial con los clientes gracias"
"Thank you so much for this wonderful review, Carmelo! We appreciate hearing about the great service we are providing and we are lucky to have Rogelio on the team! "
Laura Cardozo
July 30, 2025
"Absolutely amazing experience with Theresa Thom - State Farm! The entire team is helpful and professional, but I have to give special recognition to Jimmy Nott. He made everything so easy to understand and took the time to make sure I had the right coverage for my needs. Jimmy is knowledgeable, responsive, and genuinely cares about his clients. I felt supported every step of the way. If you’re looking for reliable insurance and outstanding service, I highly recommend this office – and definitely ask for Jimmy!"
"Thank you so much for this amazing review, Laura! Your kind words go a long way and it’s always heartwarming to hear! Jimmy is exceptional at his job and I know he will appreciate this review so much! "
Marianne Ferreira
July 16, 2025
"The best costumer service from Rogelio Vazquez who always is willing to help with great attitude and enthusiasm. Understands my needs and makes me feel so important. Muchas gracias Rogelio por todas tus atenciones! He sido cliente de State Farm por muchos años y son pocas las personas como tú! Ojalá todos fueran así! FROM MONICA GOMEZ"
"Thank you so much for this kind five star review! It’s always rewarding to hear about a great experience with our service! We are lucky to have Rogelio!"