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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Garcia

September 15, 2025

5  out of  5
rating by Cynthia Garcia
"Excelente servicio por parte de Rogelio, siempre atento y además te ayuda a encontrar la mejor opción de plan de seguro de acuerdo a tus necesidades"
We responded:
"Thank you so much for this kind review, Cynthia! Rogelio is one of the best at providing amazing service! "
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moriah shaw

September 6, 2025

5  out of  5
rating by moriah shaw
"Great customer service"
We responded:
"Thank you for this five star review, Moriah! We love to hear that we are providing great service to our customers! "
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Álvaro Jiménez

September 4, 2025

5  out of  5
rating by Álvaro Jiménez
"Contacten a Rogelio Vázquez el es un excelente asesor y también habla inglés."
We responded:
"Thank you for this kind review, Álvaro! Rogelio is the best at what he does, we sure are lucky to have someone who cares about our customers like he does! "
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Gala Zepeda

September 3, 2025

5  out of  5
rating by Gala Zepeda
"Jimmy Nott is the best agent we’ve had! His attention is detailed, fast and makes things easy to understand. Thanks Jimmy for all your help, always being available and willing to help."
We responded:
"Wow! Thank you for this five star review, Gala! It means so much to hear that we are providing the best care to our customers, Jimmy is the best at that! "
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Bryan Rodríguez

August 31, 2025

5  out of  5
rating by Bryan Rodríguez
"Rogelio hizo un gran trabajo ayudándome con las pólizas muy buen agente"
We responded:
"Thank you for this kind review, Bryan! We are so happy Rogelio could provide you with great service!"
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John Hadlock

August 30, 2025

5  out of  5
rating by John Hadlock
"Been with State Farm since I started driving at 16 and they have always been the best price and service has been hassle free. Theresa and her team have been great to work with. Thank you."
We responded:
"Thank you for this five star review , John! It makes our day to hear you are having a great experience with State Farm and our office!"
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Anthony Oliver

August 29, 2025

5  out of  5
rating by Anthony Oliver
"Jimmy Nott was awesome and saved me a bunch of money!"
We responded:
"Thank you for this amazing review, Anthony! Jimmy is the best at providing great service and helping to save money! We are lucky to have him! "
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Eric

August 22, 2025

5  out of  5
rating by Eric
"I was looking to change insurance providers but was worried the process would be complicated. I got in touch with Jimmy Nott and he made everything very simple on my end. He also saved me quite a bit on my premiums. All around great experience."
We responded:
"Thank you for this wonderful review, Eric! We know how important providing a seamless process is and it makes us so happy to hear we did just that! "
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Aleksandr Alexandrovich

August 22, 2025

5  out of  5
rating by Aleksandr Alexandrovich
"When I began my search for a better Auto Insurance deal, I was recommended to contact Mr. Jimmy Nott from State Farm. I did, and it was the right decision! After my initial phone call to his office, I received a prompt response via phone and email. Within a day, through the email exchange, I've got clear and detailed instructions about the information I need to provide and how to submit it. On the same day, a few options of the Auto Policy quote were available for my review. To choose the best one for me, I decided to follow an old-fashioned way and arranged a meeting with Mr. Jimmy in his office. At the time of our personal, face-to-face conversation, Mr. Jimmy showed a very important quality as an Insurance Advisor: the ability to listen and understand the specific needs of his potential client. As a result, each of his advice did not sound like a direction to follow, but rather as a door that opened my mind. He very clearly described and explained the specifics of each of the available options, which was crucial for me. Also, he respectfully accepted my wish not to finalize my decision right away and take some extra time for that. In a few days, without any pressure from Mr. Jimmy, I made my choice, which is in full compliance with my expectations, as well as money-wise. I strongly recommend Mr. Jimmy Nott from State Farm as a true professional, client-oriented Insurance Advisor!"
We responded:
"Wow! Thank you for this amazing review, Aleksandr! Jimmy is truly the best at helping people find the right path for their insurance! It’s always so heartwarming to read about the service we are providing. Once again, thank you so much, we appreciate you! "
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Carmelo Rivera

August 4, 2025

5  out of  5
rating by Carmelo Rivera
"Amigos de state farm gracias por su servicio, gracias al Caballero Rojelio que es un exelente colaborador para la la ajencia y muy servicial con los clientes gracias"
We responded:
"Thank you so much for this wonderful review, Carmelo! We appreciate hearing about the great service we are providing and we are lucky to have Rogelio on the team! "
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Laura Cardozo

July 30, 2025

5  out of  5
rating by Laura Cardozo
"Absolutely amazing experience with Theresa Thom - State Farm! The entire team is helpful and professional, but I have to give special recognition to Jimmy Nott. He made everything so easy to understand and took the time to make sure I had the right coverage for my needs. Jimmy is knowledgeable, responsive, and genuinely cares about his clients. I felt supported every step of the way. If you’re looking for reliable insurance and outstanding service, I highly recommend this office – and definitely ask for Jimmy!"
We responded:
"Thank you so much for this amazing review, Laura! Your kind words go a long way and it’s always heartwarming to hear! Jimmy is exceptional at his job and I know he will appreciate this review so much! "
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Marianne Ferreira

July 16, 2025

5  out of  5
rating by Marianne Ferreira
"The best costumer service from Rogelio Vazquez who always is willing to help with great attitude and enthusiasm. Understands my needs and makes me feel so important. Muchas gracias Rogelio por todas tus atenciones! He sido cliente de State Farm por muchos años y son pocas las personas como tú! Ojalá todos fueran así! FROM MONICA GOMEZ"
We responded:
"Thank you so much for this kind five star review! It’s always rewarding to hear about a great experience with our service! We are lucky to have Rogelio!"
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Angela Neal

July 9, 2025

5  out of  5
rating by Angela Neal
"I've been with Teresa Thom State Farm for a few years now. I can honestly say that they've been extremely helpful, courteous, and informative every time I have had any questions or new concerns. I've not only been extremely happy with their service but have learned the names of the staff over the course of time with them."
We responded:
"Thank you so much for your kind words, Angela! We love being able to provide amazing service to our customers and getting to know them as well! "
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RUBTEX INC

June 12, 2025

5  out of  5
rating by RUBTEX INC
"I am very happy working my rental properties with Jimmy, he is very helpful and look for you the best option that fits with your needs. He always answers fast and does an extra!!!"
We responded:
"Thank you so much for this five star review! It means so much to receive great feedback on our service. We are lucky to have Jimmy always going above & beyond for insurance needs! "
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Melissa Marlena

April 10, 2025

5  out of  5
rating by Melissa Marlena
"Very welcoming environment! Everyone was super nice and helpful."
We responded:
"Thank you so much for this review, Melissa! We appreciate the kind words and how thoughtful you are! It was pleasure meeting you! "
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Sam Real

April 1, 2025

5  out of  5
rating by Sam Real
"Excellent and prompt customer service support from agent Rogelio Vazquez"
We responded:
"Thank you so much for this five star review! Rogelio provides excellent service and we sure are lucky to have him on our State Farm team! "
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Jorge Contreras

March 11, 2025

5  out of  5
rating by Jorge Contreras
"Gracias. Rogelio, siempre atento y servicial!!"
We responded:
"Gracias Jorge por tus amables palabras sobre Rogelio! Me emociona saber que tan util es al ayudarte, Es un miembro valuable de nuestro equipo y me da gusto que el ha hecho de tu experiencia una grande! Gracias por confiarnos con tus necesidades de seguro."
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Steve Mahoney

February 20, 2025

5  out of  5
rating by Steve Mahoney
"I’m very happy to recommend Theresa and her team to anyone considering insurance of any type. They are very helpful on any issue and don’t wait for you to initiate a call on how they can save you money and provide value. I’m very happy with their proactive approach to client service and making sure that you are 100 percent satisfied 👍"
We responded:
"Thank you so much for the great review of my office Steve! We love being of service to you with your insurance needs and I am happy we were able to find ways to save you money. Thank you for your business and for being the best part of our State Farm family!!"
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Jackie Hubler

February 12, 2025

5  out of  5
rating by Jackie Hubler
"Theresa & her team have been a pleasure to work with! They’re professional, responsive and very helpful in explaining & answering my many questions!"
We responded:
"Thank you so much for your kind words! I am thrilled to hear that Jimmy and I were able to answer your insurance questions! It's wonderful to know that Jimmy's expertise made the insurance process easier for you. We truly appreciate your review and look forward to assisting you with your insurance needs in the future. Welcome to our State Farm family!"
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Ken Compton

February 12, 2025

5  out of  5
rating by Ken Compton
"I rarely write Google reviews, but after my recent experience with Jimmy @ Theresa Thom - State Farm, I felt compelled to share. I worked with Jimmy to transfer all of my insurance policies to State Farm, and the experience was outstanding from start to finish. With my hectic travel schedule, coordinating meetings is always a challenge, but Jimmy made it easy. He was always available, day or night, and met with me at times that fit my schedule, even after hours. He thoroughly reviewed all my policies and provided different options and recommendations, explaining the pros and cons of each in detail. What truly stood out was the level of care and commitment Jimmy provided. After my wife spent months dealing with countless representatives from our previous insurance company, it was refreshing to have an agent who genuinely listened and treated us as more than just another account. This all started from something small that had become frustrating, and I’m so glad we made the switch. I highly recommend Jimmy and Theresa Thom - State Farm to anyone looking for a dedicated, trustworthy agent. I know I’ll be recommending them to everyone I know!"
We responded:
"Hi Ken! Thank you so much for taking the time to provide my agency and especially Jimmy with a 5-Star review. I definitely have a good one in Jimmy! He has great customer service skills and the knowledge to help people protect their income and assets. He is a true asset to my team! Thank you for the recommendation - we would love to help anyone in your network!! If Jimmy hasn't already told you about our referral program, make sure to ask him about it ;) Thank you for being the best part of our State Farm family!!"
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Zac Pepin

February 10, 2025

5  out of  5
rating by Zac Pepin
"Theresa has been a pleasure to work with and very kind and helpful to finalize all of our coverage. Would highly recommend and use her and her team for any of your coverage needs! Thank you so much!"
We responded:
"Thank you so much for taking the time to leave my office such a wonderful review Zac! I truly appreciate your recommendation and am grateful for your trust in our services! I love having you and Cait in our State Farm family!! If there is anything else we can assist you with, please don't hesitate to reach out. We are here to help!"
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Cyndi M

December 26, 2024

5  out of  5
rating by Cyndi M
"I can’t say enough good things about Rogelio! He helped me so many times with any issue I had! He is very knowledgeable, professional, and kind Thank you for being so wonderful and there when I need you!!"
We responded:
"Thank you Cyndi for leaving this glowing review, especially of Rogelio! He takes pride in providing excellent service and he has a heart of gold. I am very fortunate to have him on my team!!"
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Leslie Hu

December 10, 2024

5  out of  5
rating by Leslie Hu
"I just wanna say I wholeheartedly believe that Rogelio deserves to be recognized for his outstanding work — a promotion or raise would be well-deserved! There was a really stressful situation where a check for my homeowner’s insurance wasn’t being processed right, and I ended up getting billed twice the amount. It was such a headache, but Rogelio stayed on top of everything, kept me updated, and made sure the whole issue got sorted out. What I appreciate most about Rogelio is how patient and understanding he is. He never made me feel like I was just another customer. He actually cared about helping me and went the extra mile to make sure everything was resolved. You don’t find that kind of service everywhere. He’s responsible, kind, humble, and genuinely cares about his customers and good at his job. If you’re looking for an agent who’s going to have your back, he’s the one you want!"
We responded:
"Hi Leslie! Thank you so much for taking the time to provide my agency and especially Rogelio with a 5-Star review. I definitely have a good one in Rogelio. He genuinely cares and has the knowledge to help people protect their income and assets. He is a true asset to my team! Thanks for trusting us with your insurance and for being a part of our State Farm family!"
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Kolton Reese

November 28, 2024

5  out of  5
rating by Kolton Reese
"Outstanding Customer Service."
We responded:
"Thank you Kolton! Happy to hear you have had outstanding service from my team - Looking forward to continuing to provide you with outstanding service!"
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dana gorman

November 23, 2024

5  out of  5
rating by dana gorman
"Jimmy Nott was very helpful and was able to give me the information I was seeking."
We responded:
"Thank you for taking the time to provide a review of my Insurance Agency and specifically about our experience with Jimmy! He does a great job helping our customers and I am very lucky to have him on my team :) -Theresa"